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Return to shopShipping Policy
At House of Batte, we are committed to delivering your sarees safely and on time. Every order is carefully packed to ensure that your products reach you in excellent condition.
Order Processing
- Orders are usually processed within 1–3 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Once your order is dispatched, shipping and tracking details will be shared through your registered contact information whenever available.
Delivery Time
- Within India: Orders are generally delivered within 3–7 business days after dispatch.
- Delivery time may vary depending on your location, courier service, weather conditions, festivals, and other unforeseen circumstances.
- Remote and rural locations may require additional delivery time.
Shipping Charges
- Applicable shipping charges will be displayed at checkout before you complete your purchase.
- Free shipping may be available on orders above ₹1,999, subject to the offer displayed on our website.
Tracking Your Order
Once your order has been dispatched, we will provide tracking details whenever available. You can use the tracking information to check the current status of your shipment.
Delivery Delays
We make every effort to deliver your order within the estimated timeframe. However, occasional delays may occur due to courier issues, weather conditions, public holidays, festivals, or other circumstances beyond our control.
Damaged or Incorrect Orders
If you receive a package that appears damaged, tampered with, or contains an incorrect product, please contact us as soon as possible.
Please keep your order number and provide clear photographs or videos
of the package and product when reporting a damaged or incorrect order.
Incorrect or Incomplete Address
Please make sure that your shipping address, phone number, and other delivery details are correct before placing your order.
House of Batte is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Undelivered or Returned Shipments
If a shipment is returned to us because of an incorrect address, repeated delivery failure, or the recipient being unavailable, additional shipping charges may apply for re-delivery.
Contact Us
If you have any questions regarding your order or delivery, please contact our customer support team using the contact details provided on our website.
We are happy to assist you with your order and delivery-related queries.